This Privacy Policy explains how oke1 collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Our Privacy Commitments
These six principles summarize oke1's approach to personal data. They are not a substitute for reading the full policy below, but they tell you what we stand for.
All personal and financial data transmitted to and from the oke1 platform is encrypted using TLS 1.3. Stored data is protected using industry-standard encryption and access-controlled server infrastructure. We do not store payment credentials such as full card numbers or GCash PINs.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by oke1. You may also object to certain types of processing and withdraw consent for direct marketing communications at any time through your account settings or by contacting our Data Protection Officer.
oke1 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is shared only with service providers necessary to operate the platform — payment processors, game providers, and identity verification services — all under strict confidentiality obligations.
oke1 operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. We have appointed a Data Protection Officer (DPO) and maintain a data processing register as required by the National Privacy Commission.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations under PAGCOR regulations and Philippine anti-money-laundering law, and to resolve any disputes. Retention periods are defined per data category in this policy.
oke1 sends promotional communications — including bonus offers, reload promotions, and VIP updates — only to players who have opted in. You may unsubscribe from marketing emails at any time using the unsubscribe link in any communication or through your oke1 account notification settings.
In this Privacy Policy, the following terms carry the meanings set out below:
oke1 is the Data Controller for all Personal Data collected through the oke1 Platform. oke1 operates under applicable Philippine gaming regulations and has registered its data processing activities with the National Privacy Commission as required under the Data Privacy Act of 2012.
For all privacy-related inquiries, requests to exercise your data subject rights, or concerns regarding this Privacy Policy, please contact our Data Protection Officer:
Data Protection Officer — oke1
Email: [email protected] (subject line: "Privacy / DPO Request")
Live Chat: Available 24/7 through the oke1 Platform — select "Privacy" as the inquiry category
Response time: Within five (5) business days for written requests.
oke1 collects Personal Data that is necessary, adequate, and relevant to the purposes described in Section 5 of this policy. We do not collect data beyond what is reasonably required for those purposes. The categories of Personal Data we process are:
Special Categories: oke1 does not intentionally collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (e.g., racial origin, religious beliefs, health data, political opinions) unless expressly required by law — for example, where a responsible gaming referral requires documentation of a medical self-exclusion request.
oke1 collects Personal Data through the following channels:
Under the Data Privacy Act of 2012, oke1 processes your Personal Data based on one or more of the following legal bases: (a) performance of a contract to which you are a party (i.e., the oke1 Terms & Conditions); (b) compliance with a legal obligation; (c) pursuit of a legitimate interest, provided this is not overridden by your fundamental rights; or (d) your freely given, specific, and informed consent where required.
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration & Identity Data | Contract performance |
| Age and identity verification (KYC) | Identity Data, KYC documents | Legal obligation (PAGCOR / AMLA) |
| Processing deposits and withdrawals | Financial & Transaction Data | Contract performance |
| Anti-money-laundering screening | Identity, Financial & Transaction Data | Legal obligation (RA 9160) |
| Game provision and fair play integrity | Gaming & Behavioral Data | Contract performance |
| Responsible gaming monitoring | Gaming & Behavioral Data | Legal obligation / Legitimate interest |
| Fraud prevention and security | Technical, Identity & Financial Data | Legitimate interest |
| Bonus and VIP program administration | Gaming, Financial & Identity Data | Contract performance |
| Customer support and dispute resolution | Communications, Identity & Transaction Data | Contract performance / Legal obligation |
| Marketing and promotional communications | Identity Data, email, mobile number | Consent (opt-in) |
| Platform analytics and improvement | Technical & Behavioral Data (aggregated) | Legitimate interest |
oke1 does not sell your Personal Data to any third party. We share Personal Data only where necessary, with the following categories of recipients:
We share data with trusted third-party service providers who process it on our behalf and under strict data processing agreements that prohibit use of the data for any purpose other than providing the contracted service:
oke1 will disclose Personal Data to government authorities, regulatory bodies, or law enforcement agencies where required to do so by law, including:
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of oke1's assets, Personal Data held by oke1 may be transferred to the acquiring entity. Where such a transfer occurs, oke1 will notify affected Players via email and Platform notification prior to the transfer, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.
The oke1 Platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure browsing experience. A cookie is a small text file stored in your browser when you visit a website. Cookies do not contain executable code and cannot install software on your device.
On your first visit to oke1, you will be presented with a cookie consent notice. You may accept all cookies or configure your preferences to allow only strictly necessary cookies. You may also manage or delete cookies at any time through your browser settings — consult your browser's help documentation for instructions specific to your browser and operating system. Note that disabling non-essential cookies may affect the functionality and personalization of your oke1 experience.
oke1 retains Personal Data for the minimum period necessary to fulfill the purpose for which it was collected, subject to the retention periods required by Philippine law, PAGCOR regulations, and AMLC reporting obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | 5 years from account closure | PAGCOR licensing requirement |
| KYC identity documents | 5 years from account closure | AMLA RA 9160 requirement |
| Transaction records | 5 years from transaction date | AMLA RA 9160 / Tax regulations |
| Game play history | 3 years from session date | Dispute resolution / PAGCOR audit |
| Support communications | 3 years from last interaction | Dispute resolution / Legitimate interest |
| Marketing consent records | Until withdrawal of consent + 1 year | Legal obligation (DPA compliance) |
| Technical / access logs | 90 days from log generation | Security monitoring / Legitimate interest |
| Analytics data (aggregated) | Up to 2 years | Platform improvement / Legitimate interest |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymized. Where data is subject to an ongoing investigation, legal proceeding, or regulatory inquiry, retention will continue until the matter is resolved.
oke1 implements a layered set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction:
Your Role in Security: oke1's security measures protect data at our end — but the security of your Account also depends on you. Use a strong, unique password for your oke1 Account, do not share your credentials, and log out on shared devices. Enable OTP verification for new device logins. Contact support immediately if you suspect your Account has been compromised.
Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your Personal Data held by oke1. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy / DPO Request." We will respond within five (5) business days. We may ask you to verify your identity before processing requests to protect your account from unauthorized access.
You may request a copy of the Personal Data we hold about you, along with information about how it is used and who it is shared with. We will provide this within fifteen (15) days of a verified request.
If any Personal Data we hold about you is inaccurate or incomplete, you may request that it be corrected. For registered account details, many corrections can be made directly through your account profile settings.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to oke1's legal retention obligations under PAGCOR regulations and the Anti-Money Laundering Act.
You may object to processing based on legitimate interest — including direct marketing. Objection to marketing will be honored immediately. Objection to processing based on legal obligation cannot be fulfilled where the obligation requires processing.
You may request your Personal Data in a structured, commonly used, machine-readable format (e.g., JSON or CSV) for data provided directly by you and processed on the basis of contract or consent.
Where processing is based on your consent — primarily direct marketing communications — you may withdraw that consent at any time via your account notification settings or by contacting the DPO. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe oke1 has handled your Personal Data in a manner inconsistent with this Privacy Policy or the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.
The oke1 Platform is strictly intended for persons who are twenty-one (21) years of age or older. oke1 does not knowingly collect Personal Data from individuals below this age threshold. If oke1 discovers or is notified that Personal Data has been collected from a person under 21 years of age, the associated Account will be suspended, the data will be deleted, and any deposited funds will be returned to the originating payment method after appropriate verification.
Parents and guardians who believe that a minor under their care may have registered with oke1 should contact our Data Protection Officer immediately at [email protected] with the subject line "Underage Account Report." oke1 will investigate all such reports as a priority matter and will cooperate fully with parents, guardians, and regulatory authorities.
oke1 primarily processes and stores Personal Data on servers located in the Philippines and in Southeast Asian data centers operating under contractual arrangements that include data protection obligations consistent with the Data Privacy Act of 2012.
In limited circumstances, Personal Data may be accessed by or transferred to service providers located outside the Philippines — for example, cloud infrastructure providers or game platform technology providers operating data centers in jurisdictions with recognized data protection frameworks. Where such transfers occur, oke1 ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection obligations no less protective than those required under Philippine law.
If you would like further information about the specific safeguards applicable to any cross-border transfer of your Personal Data, please contact our Data Protection Officer.
oke1 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes — defined as changes that affect how we use or share your Personal Data, or that affect your rights — will be communicated to registered Players via email to the address on record and by a prominent notice on the Platform at least seven (7) days prior to the changes taking effect.
For non-material updates (such as typographical corrections or clarifications that do not affect substance), the updated policy will be published with a revised "Last Updated" date without individual notification. The current version of this Privacy Policy is always available at oke1.org/privacy-policy.
Your continued use of the oke1 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated policy, you should close your Account before the changes take effect.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your Personal Data by oke1, please contact our Data Protection Officer through any of the following channels:
oke1 is committed to responding to all privacy-related requests within five (5) business days. Complex requests — such as large data subject access requests or requests involving multiple data categories — may take up to thirty (30) days, consistent with the timeframes permitted under the Data Privacy Act. We will notify you if an extended timeframe applies to your specific request.
If you are not satisfied with oke1's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through their official website and complaint channels.
Explore oke1
Now that you've read the oke1 Privacy Policy, you know exactly how we handle your information. Secure transactions, no data selling, and full DPA 2012 compliance — so you can focus on what matters: enjoying the games. Filipino players, 21+ only.
21+ only. Please review our Terms & Conditions and Responsible Gaming policy before playing.